Dec 27, 2009
Jan 31, 2009
TMobile customer service is NOT Free when you are abroad!
I found out this to be true myself when coming back from a trip to Italy.
I found out that 2 calls to the 611 number had cost me about $25! And I didn't call 611 for fun. It was because I was not able to make international calls.
TMobile DOES have a toll-free number for their customers traveling abroad but they DO NOT advertise it.
TMobile international customer service
toll-free number is +15059983793
If you call 611 from abroad you'll be charged $0.99/minute
(a service that normally it's free when calling from the US)
--- from TMobile site under "Contact us" this is all the info you get ---
Get in touch, free of charge: Just dial 611 from your T-Mobile phone or call 1-877-453-1304. Customer Care representatives are available from 3 a.m. to 10 p.m. PST, 7 days a week. Automated account help is available 24 hours a day, 7 days a week.
and the toll-free number is not even under "International Coverage" or "WorldClass roaming" you have to call 611 (from the US) to get it!
Posted by
Francesco Bertocci
Tags:
611,
charges,
customer service,
TMobile
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1:25 PM
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Aug 31, 2008
Washington-Kremlin-J.Crew

Washington-Kremlin-J.Crew
Originally uploaded by fbmore.
The infamous red phone still in use in some stores
fbmore.com
francescobertocci.com
Posted by
Francesco Bertocci
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5:26 PM
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Jul 26, 2008
What a 3G phone looked like 4 years ago

What a 3G phone looked like 4 years ago
Originally uploaded by fbmore.
Posted by
Francesco Bertocci
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5:19 PM
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Jul 2, 2008
Modified ad to talk about war

Modified ad to talk about war
Originally uploaded by fbmore.
It's becoming every day more frequent to find subway ads that are
modified somehow to express some war related feeling... this struck me
this morning.
Original ad and lettering by fuse: get your music on turned into "get
your war on"
Posted by
Francesco Bertocci
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9:07 AM
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Jun 17, 2008
Bacon - flavored- toothpicks!

Bacon - flavored- toothpicks!
Originally uploaded by fbmore.
Posted by
Francesco Bertocci
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9:00 PM
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Jun 6, 2008
Caffe espresso Chicago style

Caffe espresso Chicago style
Originally uploaded by fbmore.
Posted by
Francesco Bertocci
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1:22 PM
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May 3, 2008
E' arrivato l'arrotino... Brooklyn style!

E' arrivato l'arrotino... Brooklyn style!
Originally uploaded by fbmore.
Posted by
Francesco Bertocci
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1:39 PM
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May 2, 2008
Stuck in the elevator

Stuck in the elevator
Originally uploaded by fbmore.
Posted by
Francesco Bertocci
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9:25 AM
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Apr 30, 2008
LoveBytes 2007: 20.000 autogenerated furry friends.
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for more info:
http://festival2007.lovebytes.org.uk/monsters.php
Posted by
Francesco Bertocci
at
11:16 AM
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